Updated October 14, 2026.
Information you provide
When you request a quote, contact us, or choose seasonal updates, we collect the information on that form. This may include your name, email, phone, property address, preferred dates, and decorating preferences. We store submitted requests in our website’s operations database for the Swap My Yard team to review.
How we use it
We use your information to assess coverage, prepare quotes, respond to inquiries, plan installations and removals, and manage your requested service. If configured, our CRM and communication providers receive the details needed to carry out those activities. Inquiry receipts and service communications relate to your request; promotional emails and marketing texts require the permissions you choose.
Your follow-up choices
Marketing permission is optional for quote and contact requests. If you choose “Help me pick up where I left off,” the planner saves your inquiry on our server when you continue past your contact details, so we can follow up about that unfinished plan. Without that choice, an unfinished planner is kept only in the current browser tab. Seasonal signups require email permission.
You may unsubscribe from marketing emails or reply STOP to marketing texts. Message and data rates may apply. SMS consent and mobile information will not be sold or shared with third parties for their own marketing. Service providers may process it on our behalf to deliver the communications you authorize.
Browser storage and tracking
Essential browser storage remembers your privacy preference and preserves the planner in this tab. Optional Google Analytics, Google Tag Manager, and Meta advertising tools load only when configured and when you select “Allow optional.” We do not include names, phone numbers, email addresses, or property addresses in analytics conversion events. You can change the choice with “Cookie preferences” in the footer. Declining optional tools reloads the page to stop them from running.
Service providers and access
Our website uses hosted infrastructure and a database to store submitted requests. If activated, a CRM provider, an email provider, and a secure payment provider process the relevant details. Payment card data is entered with the payment provider, rather than stored by this website. The owner dashboard requires an authorized signed-in account.
Retention and your requests
We keep inquiry and service records while needed to respond to you, deliver the service, or meet recordkeeping obligations. Contact us to request access, a correction, or deletion. We can remove inquiry records from the operations dashboard, subject to records we need to retain.
Contact
Use our contact form for a privacy question or request. Include enough information for us to identify your inquiry, such as its reference number.